City Offices Closed on January 20th

City Offices will be closed on Monday, January 20th, 2025 in observance of Martin Luther King, Jr. Day. City Offices will be open again for regular business hours on Tuesday, January 21st, 2025.

The regularly scheduled City Council Meeting will instead be held on Tuesday, January 21st, 2025.

As always, please dial 9-1-1 for emergencies.

City Offices Closed on January 20, 2025 in observance of Martin Luther King, Jr. Day.

Utility Billing Error Corrected and Bills Issued January 2nd

Updated January 2nd, 2025: The error has been corrected and bills have been issued. Thank you for your patience. 

 

The City’s utility billing software vendor is experiencing a technical difficulty and the City has identified inaccurate statements on residential bills that were due to be sent out today. The City is working diligently with our utility billing software provider and will be delaying the issuance of January’s water bills until the issue is resolved and all statements reflect accurate account information. The City apologizes for this inconvenience and thanks you for your patience. If you have any questions, please reach out to our utility billing department at (360) 384-4269.

Notice of Traffic Revision and Possible Delays: Tuesday, January 7th, 2025

Ferndale Terrace CLOSED between Shannon Ave and Sherry Pl

Drivers should plan to detour as a short section of Ferndale Terrace, between Shannon Ave and Sherry Pl, will be CLOSED for utility work. This traffic revision is in effect Tuesday, January 7th. The closure hours are from 8:00 AM to 5:00 PM. Residents in the work zone will have access in and out of their homes. This project is expected to take one day.

This traffic revision is for work associated with a private development project.

Delay in Issuing January’s Water Bills Due to Technical Issue

The City’s utility billing software vendor is experiencing a technical difficulty and the City has identified inaccurate statements on residential bills that were due to be sent out today. The City is working diligently with our utility billing software provider and will be delaying the issuance of January’s water bills until the issue is resolved and all statements reflect accurate account information. The City apologizes for this inconvenience and thanks you for your patience. If you have any questions, please reach out to our utility billing department at (360) 384-4269.

Thank you for your patience

City Phones are Down on Tuesday, December 31st

Updated on December 31st at 12:00 PM: City phones are back up and working. Thank you for your patience.

The City is experiencing a connectivity issue that is impacting all city phones. We are working diligently to resolve the issue and the City will post an update as soon as the problem is fixed. Emergency services are still available by dialing 9-1-1.

thank you for your patience

Notice of Traffic Revision and Possible Delays: Starting Wednesday, December 18th

Smith Rd from LaBounty Dr to West City Limits

Due to water over the roadway, Smith Road between LaBounty and west city limits at Hovander Road, will be closed. There will be road closed signs at Scout Place on Hovander Road to allow vehicles to turn around safely. The closure is in effect 24 hours a day until the roadway is deemed safe for travel by City of Ferndale Public Works.

Turn Around, Don’t Drown… Please abide by road-closed signs. Roads are closed for public safety. If there is water on the roadway, do not drive through the area, and please be alert to utility crews working flood impacted areas.

For flood information, including preparedness and safety tips, please visit www.cityofferndale.org/flood