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Email Fraud Cases Impact Ferndale Residents

Email Fraud Cases Impact Ferndale Residents

Two separate fraud cases were recently reported to the Ferndale Police Department. Both frauds originated with emails sent to the victims.   The suspects falsely identified themselves as representatives of legitimate businesses and asked for phone calls to address a problem with an account. The combined loss for both victims was over $50,000. 

Both victims phoned the provided telephone number and reported speaking with a person with a heavy accent.  The suspects then solicited personal information from the victims and convinced them it was necessary to complete a wire transfer to correct a problem.  One victim was instructed to purchase gift cards and then provide the card numbers to the suspects.  Both wire transfers were to a bank in Thailand. 

Both victims were elderly, and it is possible the suspects already had some of their personal information which was used to gain their trust.

While credit card payments offer some fraud protection, wire transfers and gift cards do not. 

That is why these are not typical payment options for legitimate business transactions. Any suspicious request from a business can be verified by contacting the business with proper contact information. Do not use internet links or phone numbers from the suspicious email, text, or phone call.  Simply look up the business contact information and verify the issue with the company. 

The following are fraud-related resources where residents can report suspicious activity:

General Fraud

Contact the FBI at (202) 324-3000 or online at www.fbi.gov or tips.fbi.gov.

Health Care, Medicare/Medicaid Fraud

Contact the Dept. Health & Human Services at 1-800-HHS-TIPS or online at www.oig.hhs.gov.

Internet Fraud & Lottery/Sweepstakes Fraud by Internet

Contact the Internet Crime Complaint Center (IC3) online at www.ic3.gov.

State and Local Fraud

Contact the Ferndale Police Department at 911 or online at contact@ferndalepd.org.

New Online Utility Billing Portal Coming June 1st

New Online Utility Billing Portal Coming June 1st

The City of Ferndale is bringing you a brand new utility billing portal, coming live June 1st from InvoiceCloud. The new interface will be free to use and will allow utility customers to receive their bill through email, set up Autopay, access their payment history, pay online with credit/debit card or e-check, set up bill reminders, update contact info, pay by text, Apple or Google Pay, and review up to 24 months of past bills as they become available.

This new system will provide better transparency for the public ensuring that all have access to their account information.

This does not mean that customers must give up their paper bill. For customers who prefer paper bills and check payments, the City will gladly continue to process their payments. They may even receive the paper bill and then go pay online.

Utility customers will receive information on how to sign up for the portal through the mail, separate from their bill, in the coming month.

City Seeks Volunteers for Star Park Renewal Day May 29th

City Seeks Volunteers for Star Park Renewal Day May 29th

After five years of fun, Star Park in Ferndale is ready for a fresh coat of paint. The City is seeking volunteers for a community renewal day for Ferndale’s most popular playground on Saturday, May 29th from 10:00 a.m. to Noon. Volunteers will be adding new artistic designs to the playground, including fresh artwork on the large tree, ferry boat and other features in Star Park. Volunteers will also be touching up current designs and doing minor repairs.

“Whether you are handy with a paint brush or not, the only requirement is that you love Star Park and want to help,” said Riley Sweeney, Communication Officer with the City of Ferndale. “We built this playground with all volunteers, so it’s time to invite everyone back to help make it even more beautiful.” Those interested in volunteering can simply show up on the day of the event. Masks and social distancing measures required on the part of all volunteers.

The park will be closed on Friday May 28th and all day Saturday May 29th to prepare for the event and to let the new paint dry.

This project is made possible thanks to a Project Neighborly Grant from the Whatcom Community Foundation. Star Park was constructed in 2016 by over 2,000 volunteers over the course of six days, making it the largest volunteer event in the history of Ferndale. Displays will be set up on site with pictures and video from the original build.

For more information or questions, please contact Riley Sweeney, Communication Officer at 360-685-2353 or RileySweeney@cityofferndale.org.

Drug Take Back Day Sat. April 24th at Ferndale Police Station

On Saturday, April 24th, from 10 a.m. to 2 p.m. the Ferndale Police Department and the U.S. Drug Enforcement Administration will give the public an opportunity to prevent pill abuse and theft by ridding their homes of potentially dangerous expired, unused, and unwanted prescription drugs.  Bring your pills for disposal to Ferndale Police Department at 2220 Main Street. The service is free and anonymous, no questions asked.

This initiative addresses a vital public safety and public health issue.  Medicines that languish in home cabinets are highly susceptible to diversion, misuse, and abuse. Rates of prescription drug abuse in the U.S. are alarmingly high, as are the number of accidental poisonings and overdoses due to these drugs.  The Substance Abuse and Mental Health Services Administration’s National Survey on Drug Use and Health shows year after year that the majority of misused and abused prescription drugs are obtained from family and friends, including someone else’s medication being stolen from the home medicine cabinet. In addition, Americans are now advised that their usual methods for disposing of unused medicines—flushing them down the toilet or throwing them in the trash—both pose potential safety and health hazards.

For more information about the disposal of prescription drugs or about the April 24 Take Back Day event, go to www.DEATakeBack.com

Water Main Break Impacts Malloy/Thornton Residents

Residents living on Thornton St. between Beulah Dr. and Malloy, and those living on Malloy between Thornton St. and Seamount Dr. are currently experiencing a water outage due to a broken water main. We are working to restore service as swiftly as possible, thank you for your patience.

Police Seek Public’s Help Identifying Theft Suspect

Ferndale Police Department is seeking assistance in identifying a suspect in multiple theft cases. He drives what is believed to be a black Honda Civic (2015-2020 model) with black or dark colored wheels, wears a Seattle Mariners hat and what are believed to be black and camo DVS Celsius shoes. The subject also has a tattoo on his left wrist.

The suspect has committed crimes at multiple locations and wore the same hat, bandana and shoes each time. There is probable cause for his arrest for multiple crimes.

Please contact Corporal Scott (jscott@ferndalepd.org) or call (360) 676-6911 with any assistance in identifying this suspect.

Arts Commission to Host Interactive Murder Mystery Party on May 14th

Join the Ferndale Arts Commission for a free interactive murder mystery party at 7pm on May 14th.

It is 1933 and Ferndale dairy farmer Jerry Jonsteen has been found dead in his barn. Detective James Wells, Ferndale’s only police officer has rounded up the suspects and needs your help solving the case.

Interview suspects, decipher clues and unravel this mystery from the comfort of your home as local actors bring this original story to life.

To sign up and receive the Zoom link – send an email to rileysweeney@cityofferndale.org. As you can imagine, this interactive performance involves a murder so it may not be appropriate for young children but teens and adults welcome.

Ferndale Police Donate Unclaimed Bicycles to Rwandan Children

Lt. Huffman and Kim Martin load the bicycles outside the Ferndale Police Station

The Ferndale Police Department recently donated unclaimed bicycles to children in Kigali, Rwanda where they will be used to set up a bicycle shop and provide transportation to the community.

This program, a branch of Bicycles for Humanity, is organized by Terry Mahoney. “The people over there need bicycles desperately. This allows children to get to school, and doctors to get to appointments,” said Mahoney.

The bicycles which would have traditionally been surplused and disposed of by the police department, will be shipped to Rwanda in a shipping container provided by Blaine company Kam-Way Transportation.

For more information or to donate to the project, email Mahoney by clicking here.